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At City Mall our focus, as always, is on the health and safety of our customers, team, associates and communities we serve. Our hearts go out to all those impacted by COVID-19.


We understand the concern and uncertainty you may be experiencing  and are committed to being responsive to the needs of our customers and associates as the situation evolves.


We are taking sensible preventative measures to help provide a safe and clean environment so that you can still continue to enjoy the best possible shopping experience with us.


  1. We are following guidance from the World Health Organisation (WHO) and encouraging frequent handwashing with soap as well as use of alcohol-based hand sanitizers  positioned strategically within the mall.

  2. Educating and instructing our team to take preventative measures such as avoiding physical contact with others and maintaining social distancing.

  3. Use of non-contact infrared thermometer guns to check body temperatures for all persons visiting the facility.

  4. Enhanced cleaning measures have been adopted at all times on a frequent basis.


Thank you for allowing us to continue serving you and for your continued support and trust in us.


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